Care Coordination Worker- Integrated Team Care

  • 1 x Full Time Position.
  • Located at the Jane Ardler Centre (Nowra)

APPLICATIONS CLOSE:
4 August 2023

PURPOSE OF THE POSITION

The Care Coordination Worker- Integrated Team Care provides support and assistance to local Aboriginal people accessing SCMSAC services. The Care Coordination Worker is responsible for identifying barriers to access and in turn, implement solutions to identified barriers, including referrals, advocacy, transport services and follow-up support.

The Care Coordination Worker will work collaboratively to coordinate multidisciplinary care and services for SCMSAC clients with significant chronic health issues. The Care Coordination Worker will operate within the guidelines of the Integrated Care program and will utilise existing infrastructure and partnerships.

KEY RESPONSIBILITIES AND DUTIES
    • Report and record all service details through the Program Monitoring Data Program (PMDP) – ITC, and provide accurate and timely information for ITC contract compliance, including preparation and completion of ITC reports in line with identified timeframes.
    • Ensure appropriate and accurate allocation of the Supplementary Services Funding occurs, as per the Supplementary Services operating guidelines, without exception.
    • Assist clients to access services in the Shoalhaven region, as well as supporting and enhancing the work of SCMSAC though the provision of care plans and coordination of access to additional culturally appropriate services required by clients.
    • Attend at least three events/meetings with external Clinical Practices and/or Committees within the Shoalhaven area per quarter.
    • Prepare Medicare co-payments daily for clients that require a gap payment.
    • Liaise with appropriate SCMSAC staff to identify clients with chronic disease who require treatment or follow up care and provide assistance to develop an understanding of their chronic condition and its day-to-day management.
    • Support compliance with ITC contract terms, provide accurate and timely communication, including reporting, to Manager/Supervisor and funding bodies as necessary, in order to meet program requirements.
    • Monitor ITC clients monthly to ensure care plan is up to date.
    • Ensure that ITC clients receive prompt and regular communication e.g. referrals, transport services, advocacy, follow up care and links to other services.
    • Maintain a current database (shared with colleagues) to ensure business continuity during times of unexpected leave.
    • Attend relevant meetings. Be punctual, prepared, and ready to participate.
    • Actively participate in monthly documented support and supervision sessions.
    • Participate in relevant annual performance reviews.
    • Other duties as reasonably directed by the CEO or delegate.
    REQUIREMENTS FOR ALL VACANCIES

    Applications must address the key competencies (selection criteria): For an Information Package containing position description, selection criteria and an employment application, please download above or contact Human Resources via email hr@southcoastams.org.au or call 02 4448 0200.

    Preferred applicants will also be required to undergo a National Police Check and obtain a new paid employee Working with Children Check (as required by the Act) prior to appointment with South Coast Medical Service Aboriginal Corporation.

    Salary will be in accordance with the South Coast Medical Service Aboriginal Corporation Enterprise Agreement 2022-2025.

    Being vaccinated against Covid-19 is an inherent requirement of this role, to ensure that SCMSAC fulfils its WHS obligations. The incumbent must remain up to date with current ATAGI (Australian Technical Advisory Group on Immunisation) national advice regarding vaccines and booster shots.